WHAT WE COLLECT

When you place an order or get in touch, we may collect:

• Your name

• Email address

• Delivery address

• Order details and purchase history

If you sign up to receive emails, we collect your email address only.

We only collect information necessary to fulfil orders and operate the shop.

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and deliver your order

• Send order confirmations and updates

• Respond to questions or support requests

• Improve how the website works

We do not sell your data or use it for anything unrelated to Loose Tuesday.

WHO WE SHARE INFORMATION WITH

We only share information with services that help us run the shop, including:

• Our website and ecommerce platform (Squarespace)

• Our print and fulfilment partner (Inkthreadable)

• Delivery services (Royal Mail)

These services only receive the information necessary to perform their role.

HOW LONG WE KEEP YOUR DATA

We keep customer and order information only for as long as necessary:

• To fulfil orders

• To meet legal and accounting requirements

You can request access to, correction of, or deletion of your personal data at any time.

YOUR RIGHTS

Under UK GDPR, you have the right to:

• Request a copy of the personal data we hold about you

• Ask for incorrect information to be corrected

• Request that your data be deleted

To make a request, contact us.

COOKIES

Cookies are small files stored on your device that help websites function properly.

We use cookies to:

• Make the website work as expected

• Understand how the site is used

• Improve performance and usability

TYPES OF COOKIES WE USE

• Essential cookies – required for the website and checkout to function

• Analytics cookies – help us understand site usage (optional)

You can manage or disable non-essential cookies using the cookie banner, cookie preferences (in the footer), or your browser settings.

CHANGES TO THIS POLICY

We may update this page from time to time to reflect changes to the website or legal requirements. The latest version will always be available here.

CONTACT

If you have any questions about this policy or how your data is handled, please contact us.

Last updated: 31st March 2026